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  • Enabling Continuous Device Video and Audio Preview

    Registered installations of the Software Capture application and the Hardware Hub support continuous video and audio preview, available through the Admin Panel. Continuous Preview provides Administrators with the ability to check recording quality and confirm recording sources from a remote location.

    Enabling Continuous Preview

    Continuous Preview must be enabled on a device-by-device basis. The procedure is the same for both the Hardware Hub and the Software Capture application.

    1. Navigate to the Admin Panel. Select the Devices tab from the side menu.
    2. Click on the desired Device in the Devices tab.
    3. Select the eye icon for the desired Device.
    4. Choose the desired Continuous Preview options. Available options vary depending on the Profiles available on the Device and are selected from a dropdown menu and include both video and audio sources.

    Continuous Preview and other management features require registration of the Software Capture application. More information on registering the Software Capture application is available here.

    Viewing Continuous Preview

    Continuous Preview is available through the Admin Panel’s Devices tab.

    1. Navigate to the Admin Panel. Select the Devices tab from the side menu.
    2. Click on the desired Device in the Devices tab. The Continuous Preview requires 10 to 15 seconds after loading the Devices tab to appear.
    3. Select the Play arrow next to the audio waveform to preview the audio feed.