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  • Getting Started with Captioning Confidence Scores

    Words that the captioning engine AI may not be “sure of” are highlighted to enable a more streamlined editing experience. Users can also hover over any word to see the specific Confidence Score attained when transcribing the given word.

    1. Navigate to Manage Media at the top of the screen. Select the desired media within My Media.
    2. Mouse over the video. Choose Edit from the menu in the upper right of the thumbnail.
    3. Click on the Settings wheel in the Video Editor.
    4. Once you have selected the preferred Caption Quality, any words that the AI tracks as being below the selected quality threshold will highlight in blue.
    5. Note: Users can also hover over any word to see the specific Confidence Score attained when transcribing the given word.

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